1. Introduction

Welcome to Sublejao.com. These Terms and Conditions govern your use of our website, services, and products. By accessing and using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website.

2. Definitions

• “We,” “us,” “our” refer to Sublejao.com.
• “User,” “you,” “your” refer to any individual or entity using our website.
• “Services” refer to the eCommerce platform provided by Sublejao.com, where users can browse, purchase, and receive goods.
• “Products” refer to the items available for sale on Sublejao.com.

3. Use of Our Website

• You must be at least 18 years old or have the permission of a legal guardian to use this website.
• You agree to use our website for lawful purposes only.
• You shall not engage in any fraudulent or harmful activities that may compromise the security and integrity of our website.
• We reserve the right to deny access to anyone who violates these terms.

4. Account Registration

• To make a purchase, users may need to register an account with accurate and complete details.
• You are responsible for maintaining the confidentiality of your account credentials.
• We are not liable for any unauthorized use of your account.
• If you suspect unauthorized access, please contact us immediately.

5. Orders and Payments

• By placing an order, you confirm that all details provided are accurate.
• We accept payments through Cash on Delivery (COD), bank transfer, and wallet transfer.
• Orders will only be processed after payment confirmation.
• We reserve the right to cancel orders due to pricing errors, stock unavailability, or suspicious activity.

6. Pricing and Availability

• Prices are displayed in Pakistani Rupees (PKR) and are subject to change without prior notice.
• We strive to keep product availability updated, but we do not guarantee stock availability at all times.
• We reserve the right to modify product prices due to market conditions or supplier adjustments.

7. Shipping and Delivery

• We offer delivery all across Pakistan.
• Standard delivery time is 5 to 7 working days, but delays may occur due to unforeseen circumstances.
• Shipping fees may apply based on the destination and order value.
• If a delivery is delayed, we will make reasonable efforts to notify you.

8. Returns and Refunds

• We offer a return policy for defective or incorrect products within a specified period.
• To initiate a return, you must contact our customer support with relevant details.
• The product must be unused, in its original packaging, and include proof of purchase.
• Refunds will be processed through the original payment method or store credit.
• Shipping charges for returns are the responsibility of the customer unless the return is due to our error.

9. Cancellations and Modifications

• Orders can only be canceled or modified before they are dispatched.
• Once an order is shipped, it cannot be changed or canceled.
• We reserve the right to cancel any order due to fraudulent activity or system errors.

10. Product Descriptions and Images

• We strive to provide accurate product descriptions and images.
• However, actual product colors and features may vary slightly due to display settings and manufacturer updates.
• Sublejao.com is not responsible for minor differences in appearance.

11. Intellectual Property Rights

• All content on Sublejao.com, including text, images, logos, and trademarks, is the property of Sublejao.com or its licensors.
• Users may not copy, distribute, or use our content for commercial purposes without permission.

12. User Conduct and Responsibilities

• Users must not post offensive, defamatory, or misleading content on our website.
• We reserve the right to remove any content that violates our policies.
• Any fraudulent activities will be reported to the relevant authorities.

13. Limitation of Liability

• Sublejao.com is not liable for any direct, indirect, or consequential damages arising from the use of our website or products.
• We do not guarantee uninterrupted access to our website and services.
• Users assume full responsibility for any risks associated with using our website.

14. Indemnification

• Users agree to indemnify and hold Sublejao.com harmless from any claims, losses, damages, liabilities, or legal fees resulting from a violation of these terms.

15. Privacy Policy

• By using our website, you consent to the collection and use of your personal data as outlined in our Privacy Policy.
• We take reasonable measures to protect user data but cannot guarantee absolute security.

16. Amendments and Updates

• We reserve the right to update these Terms and Conditions at any time.
• Users will be notified of significant changes, but it is their responsibility to review the terms periodically.
• Continued use of our website constitutes acceptance of any updates.

By using Sublejao.com, you agree to these Terms and Conditions. Thank you for shopping with us!