What is Sableyjao.com?
Sableyjao.com is a leading online marketplace where you can find a wide variety of products, including electronics, gadgets, home appliances, fashion, and more. We work directly with suppliers to offer high-quality products at the best prices in Pakistan. Our goal is to provide our customers with a seamless shopping experience and reliable delivery services.
How do I place an order?
Placing an order on Sableyjao.com is simple:
- Browse our categories and product listings.
- Select the product you want to buy and click on it for more details.
- Choose the quantity and any variations (if applicable).
- Click on the “Add to Cart” button.
- Proceed to checkout by clicking on the cart icon at the top of the page.
- Enter your shipping information and payment method.
- Review your order and click “Place Order”.
Once your order is confirmed, you will receive an order confirmation email along with an estimated delivery date.
Do you offer delivery across Pakistan?
Yes! We offer delivery all across Pakistan. Whether you are in Lahore, Karachi, Islamabad, or a smaller town, we ensure your order is delivered right to your doorstep. Our estimated delivery time is between 5 to 7 working days, depending on your location.
How can I pay for my order?
We accept various payment methods to make your shopping experience easier:
- Cash on Delivery (COD): Pay when your order arrives at your doorstep.
- Bank Transfer: You can pay through a direct bank transfer.
- Wallet Transfer: If you have a digital wallet, you can also complete your payment securely through that method.
How can I track my order?
After placing your order, you will receive an email or SMS with tracking details. You can use the tracking number to monitor the status of your delivery. If you have trouble tracking your order, feel free to contact our customer service for assistance.
Can I cancel or modify my order after placing it?
We understand that sometimes plans change. If you need to cancel or modify your order, please contact our customer service team as soon as possible. If your order has already been processed or shipped, it might not be possible to modify or cancel it. However, we will do our best to assist you.
What if my product is damaged or defective?
At Sableyjao.com, we prioritize customer satisfaction and product quality. If you receive a damaged or defective product, please contact us within 7 days of receiving the item. Our support team will guide you through the return or exchange process. We will either offer a replacement or refund, depending on the situation. Returns and exchanges are not applicable to electronic items due to their delicate nature and usage sensitivity.
How can I return an item?
We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return the item within 7 days of receiving it. To initiate a return, follow these steps:
- Contact our customer service with your order number and reason for return.
- Send the item back in its original packaging.
- Once we receive the returned product, we’ll process a refund or replacement.
Returns and exchanges are not applicable to electronic items due to their delicate nature and usage sensitivity.
Do you offer warranties on your products?
Some of the products on our website come with manufacturer warranties. The details of the warranty, including coverage and duration, will be mentioned in the product description. For products without a warranty, we provide support to help with any issues you might face, but they do not come with any extended coverage.
How can I contact customer support?
Our customer support team is always available to assist you. You can contact us through the following channels:
- Email: Send us an email at support@sableyjao.com
- Phone: Call our helpline at +92 322 4843 437
- Live Chat: Use our live chat feature on the website for instant support.
Social Media: You can also reach us through our social media pages on Facebook, Instagram, and Twitter.
Can I change my shipping address after placing an order?
Once an order is placed, the shipping address is automatically confirmed. If you need to change it, please contact us as soon as possible. If the order has not yet been shipped, we will update your address. If it has already been dispatched, we may not be able to make changes to the shipping address.
Are the prices listed on your website inclusive of taxes?
Yes, all the prices on Sableyjao.com include applicable taxes. The final price at checkout will reflect any additional charges, such as shipping fees or handling fees (if applicable).
Do you offer discounts or promotions?
We offer discounts and special promotions throughout the year. Be sure to subscribe to our newsletter or follow us on social media to stay updated on the latest deals and offers. You may also find discount codes or flash sales on our website from time to time.
Can I order products in bulk?
Yes, we do offer bulk orders for many of our products. If you are interested in placing a bulk order, please contact our sales team at bulkorders@sableyjao.com, and we will assist you with your order and offer you competitive pricing.
What if I can't find the product I'm looking for?
If you cannot find a specific product on our website, please contact our customer service team. We work with a large network of suppliers and may be able to source the product for you. Additionally, you can always sign up for notifications about restocks or new arrivals.
How do I know if a product is in stock?
All our product pages indicate whether an item is in stock. If the item is out of stock, you will see a notification on the product page. You can sign up for restock notifications to be alerted when the item becomes available again.
Can I leave a review for a product?
Yes, we encourage customers to leave reviews for products they’ve purchased. Reviews help other shoppers make informed decisions and give us valuable feedback. Simply go to the product page and scroll down to leave your review.
Do you offer gift cards?
At the moment, we do not offer gift cards on Sableyjao.com. However, this is something we are considering for future offerings, so stay tuned for updates.
Is my personal information safe on your website?
Yes, your personal information is very important to us. We use industry-standard encryption technology to ensure that all your data, including payment information, is safe and secure. For more details, please refer to our Privacy Policy.
How do I unsubscribe from your newsletter?
If you no longer wish to receive our newsletters, you can easily unsubscribe by clicking the “Unsubscribe” link at the bottom of any newsletter email. Alternatively, you can contact customer support for assistance.
